About Care Cuddle

If you run a care service, you know how heavy the responsibility can feel. The long hours, the endless paperwork, the pressure to meet every regulation – all while ensuring the people you support receive the best care. At Care Cuddle, we understand these challenges deeply, and we’ve made it our mission to lighten that load. Our name reflects exactly what we stand for: just as a hug provides comfort and reassurance, we wrap around our clients figuratively, supporting them through the stresses and anxieties of being a regulated provider. Over the years, that belief has grown into a specialist consultancy with more than 40 experienced staff, all dedicated to one thing – helping health and social care providers across the UK deliver the highest quality care.

Our Approach

Collaboration is at the heart of how we work. We don’t swoop in with one-size-fits-all advice and then disappear – we roll up our sleeves and work alongside you, embedding ourselves within your organisation to provide truly tailored support. Think of us as an extension of your own team. Our clients see us as a reliable partner they can count on, and with good reason: we bring deep expertise built on sector-specific experience. Whether you’re running a home care agency, a care home, a supported living service, or a local authority, we adapt to your world. We listen, we learn what makes your organisation unique, and we collaborate with you every step of the way to achieve your goals.

How We Help

In practical terms, this means you get dedicated administrators and compliance consultants who take care of the vital but time-consuming tasks that keep your service running smoothly and safely. From care planning and conducting staff supervisions to coordinating training and managing staff rotas – if it involves keeping your service organised and compliant, chances are we do it. We’ll even handle the finer details like documentation audits and preparing for CQC inspections, making sure you’re always inspection-ready. In short, we look after the paperwork and processes so you can focus on what matters most: delivering compassionate, high-quality care.

Our Impact

We’re proud to say this approach works. Today, more than 30 care providers across the UK – from small family-run agencies to large care organisations – trust Care Cuddle as their helping hand. We also partner with forward-thinking local authorities that share our commitment to excellent care. With our flexible, fixed-fee support packages, they get exactly the help they need cost-effectively, without the expense and hassle of hiring additional in-house staff. Our clients often tell us the same thing: that we feel like part of their family. Hearing that means the world to us, because building that kind of trust and rapport is what Care Cuddle is all about.

And the results speak for themselves. To date, every single client we’ve partnered with has achieved at least a ‘Good’ rating in their CQC inspections – a 100% success rate. But statistics aside, our true measure of success is the relief we see in our clients and the improvements we help bring about. By alleviating pressure on care providers and ensuring nothing falls through the cracks, we help improve service quality and give caregivers more time to do what they do best. Ultimately, that leads to better outcomes for the people receiving care – and that’s why we do what we do.